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Testimonials
Madison
Client Testimonials

 

All of the temp staff we have had working with us have been fantastic. Deanne and Kerrie listened to our requirements and found the perfect people for the job. They are both very helpful and very efficient.

 

Thanks!

 

Alice Barry

Deputy Manager, Admissions Officer

University of Auckland - Student Admin Centre

 


 

 

Madison Recruitment have been our exclusive provider of staff up to Tier 3, including IT, contract and temporary staff since 2007. During this time they have consistently met or exceeded all KPI’s and, particularly during the talent shortage periods prior to mid-2008, Madison provided us with creative and innovative solutions to assist us to attract appropriate talent and manage our workforce. The assignments they have handled include both domestic as well as international recruitments and their search capability is excellent. In terms of our working relationship, Madison are very collaborative and often work with other parties on our behalf to source talent that will fit our organisation.

 

Madison have proven themselves to be strategic business partners in the fullest sense, continually monitoring our present and future needs and evolving their business offerings to our benefit. We have regular contact with the Directors of Madison, who are vigilant in ensuring that we receive the highest quality of service.

 

Robyn McCulloch
Director of Organisational Performance
Manukau City Council

 


 

Madison Recruitment has been the primary supplier for high volume recruitment projects including Kiwisaver, Working for Families and the Northern Processing Centre. Their responsibilities encompassed: design of talent attraction strategy, media placement, sourcing and selection, management of applicant response, reporting across a range of performance metrics, candidate source and media effectiveness. A project manager was assigned as a key point of contact and kept us continually appraised of our progress to meet quite challenging deadlines.

 

I am pleased to state that Madison is a true staffing services partner and in the projects they’ve been involved in, have provided more than pure recruitment services. They are committed to sharing in mutually positive outcomes and this is evidenced by their willingness to do what it takes to meet our needs. Please feel free to contact me should you require more information.

 

John Evered
Team Manager – Northern Processing Centre
Previously Project Manager, Kiwisaver (Recruitment and Accommodation)

 


 

During my role as Customer Services Manager for Auckland District Health Board (ADHB) I was responsible for the Contact Centre. Madison Recruitment successfully pitched and won the tender to assist with the reorganisation, establishment and staffing of the ADHB contact centre, taking it from a manual paper based switchboard service to a fully integrated, computerised contact centre servicing Auckland Hospital, Starship, Greenlane Hospital and National Women’s Hospital. This was a complex process as it involved the restructure of the permanent staff and conversion to a new staffing model with Madison taking on the employment, rostering, hiring and performance management responsibility. In addition, they were responsible for the implementation of all internal procedures for call management including 777 calls (the internal equivalent of 111 emergency calls), reporting of call statistics, and issue resolution.

 

At all times, I found them to be effective, professional and easy to deal with. They met their contracted responsibilities but more importantly, I found them to be open and transparent. In addition, the value of their contribution far exceeded the “cost” of the service as indeed, the additional support provided was outside of the original scope of services. Should you wish to contact me for further information, I can be contacted on the numbers below.

 

I would not hesitate to recommend Madison Recruitment to others looking for the services they provide.

 

Robyn Carr
Previously:
Customer Service Manager
IT Dept. ADHB


Currently:
Director IPC and Associates

 


 

Our staffing requirements were met promptly and the staff member was a good match to the role. Thank you Emma and Madison

 

Mustafa Ghulam
Immigration Manager
Department of Labour

 


 

The candidate was an amazing addition to our team. We enjoyed having her here and would have no hesitation in using Madison again if the need arose.

 

Everyone at Madison have been accommodating and quick to respond with all of our queries and concerns. Fantastic organization to work with.

 

Michelle Brown
Team Leader - Card Services
Westpac