We are proud sponsors of the
Customer Contact Network New Zealand

We know that Customer Service is more than answering calls or sitting behind a desk. It’s about assessing queries, providing solutions, turning around situations and leaving customers with a positive experience. We recognise people with great contact centre talent when we see them, because we’ve had the privilege of working closely with leaders in the industry for over 20 years. We are a major recruitment partner to the contact centre industry, and we’re exceptionally proud of it.


In 2009, contact centre leaders saw a gap in the industry and formed a national industry body; CCNNZ. The purpose of this not-for-profit organisation is to support, educate and engage Contact Centre professionals. Find out more about the Customer Contact Network of New Zealand: visit their website

2016 CCNNZ Conference

We attended the CCNNZ Conference where we talked to leaders in the industry, as well as newbies, about what makes contact centres such a great place to work.