Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:

Are you a people-focussed individual who thrives on benefiting your community? Do you want to play a key role in the sustainability of New Zealand’s marine life? Be proud of your contribution by helping the Ministry of Primary Industries to ensure the

  • Conduct face-to-face research surveys in your local community!
  • Flexible hours to fit around your lifestyle, 20-30 hours per week
  • Great hourly rate plus paid travel time and mileage

Our client Ecotricity is the ONLY provider of 100% carboNZero Certified Renewable Electricity in New Zealand. They are passionate about what they do and are looking to grow both their Customer Service and Metering team. Looking for enthusiastic

  • Standard Business hours
  • Completive remuneration package
  • Flexibility to work 2 days from home

Are you in between jobs? Recently returned from overseas? Temping is a great option to consider whilst you are seeking permanent work, if you want to gain different experience in a range of roles and industries or are simply looking for work for a set

  • Various locations – CBD + wider suburbs!
  • Assignments ranging from 1 day, 1 week to 3+ months
  • Start asap and enjoy great hourly pay rates & benefits