Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.
While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.
We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.
During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:
We are seeking a dynamic and experienced professional on behalf of our client, a regulatory organisation, for a Senior Claims Specialist position. As a key member of our claims department, you will be responsible for managing a diverse portfolio of claims
Experience an excellent team atmosphere Enjoy the flexibility of part-time or full-time hours tailored to your schedule. Located in Rosedale Are you eager to embark on a fulfilling career in the ever-evolving realm of investments and financial
Community support officers wanted! We are looking for community support officers within the community. Community support officers will be out in the community engaging with store owners and the public ensuring smooth relationships and resolving low level