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Madison, the contact centre experts

Contact centre recruitment was a foundational part of Madison’s business, and 18 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During last year’s CCiNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video below to hear more:

Latest jobs

  1. Wellington Permanent

    Are you passionate about assisting New Zealanders and looking to join a well-respected New Zealand insurance company?

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  2. Wellington Permanent

    Are you looking for a new role to fit around your studies? Utilise your customer service skills to join a well-respected New Zealand brand.

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  3. Auckland Temporary

    Taking payments, answering queries, includes Saturday and Sunday

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  4. Manawatu Temporary

    Take this opportunity to use your customer service and communication skills to help people all over New Zealand!

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  5. Wellington Temporary

    We have a number of exciting Fixed Term Contracts based in Upper Hutt, starting in June!

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  6. Auckland Permanent

    Join an award winning SaaS company in a fast paced and challenging outbound telesales position calling existing customers

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  7. Wellington Permanent

    Interested in future opportunities at Kiwibank Lower Hutt or Kiwibank Hastings?

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  8. Auckland Permanent

    A great opportunity to join a company that is home grown and prides itself on great culture, great banter and team work.

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  9. Auckland Permanent

    Senior co-ordinator with an excellent phone manner with a solutions focused work ethic.

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  10. Auckland Permanent

    Take inbound phone calls and emails for Immigration and be the voice of the organisation for those who want to work, live, study or travel in Aotearoa

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