Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:

My client is a leading name in heating and ventilation solutions who have been dedicated to assisting Kiwi’s since 2003.  An exciting opportunity to join this excellent, established team has arisen for a Commercial Installer who embodies the company

  • Permanent opportunity
  • Flexible working hours
  • Training and development opportunities

Our client, a large organisation in the publlic sector, is seeking a temporary Finance Assistant for a period of 4 weeks in Central Auckland. Key responsibilities include: Journals and reconciliations Processing financial transactions Liaising

  • 4 week temporary assignment
  • Immediate start
  • Auckland Central location

Our client, based on Auckland’s North Shore, is a leading manufacturer and distributor of industrial supplies and packaging products. They are seeking an experienced Accounts Receivable Officer or Credit Controller to start immediately. The role:

  • Part time role
  • North Shore location
  • Temporary position until end of March