Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:

The role: As the HR Manager you would be the go-to person for all employee-related matters. This role will be responsible for all aspects of the people function in the business including a smooth transition and integration of all direct employees and

  • Develop HR systems, strategies, and processes
  • Manage transition and change as this company grows
  • Excellent career progression step for an up-and-coming HR professional

Our client is one of New Zealand’s biggest success stories. They have built a reputation on delivering excellence within the construction industry. They genuinely value their employee’s and understand that they are at the forefront of their success.

  • High earning potential
  • Healthcare insurance
  • Company culture like no other!

Our client is one of New Zealand’s biggest success stories. They have built a reputation on delivering excellence within the construction industry. They genuinely value their employee’s and understand that they are at the forefront of their success.

  • High earning potential!
  • Healthcare insurance
  • Amazing company culture!