Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:

Client details Madison is New Zealand’s largest recruitment agency. We have several offices located throughout the North and South Islands which means we have built relationships with a number of national and international businesses. We specialise

If you are looking for an HR role with variety, challenge and opportunities to grow then this is your chance! My client is a fast-growing Auckland company with plans to double their headcount in the next 12 months.   This newly created position covers

CCTV Operators Wanted!   We are looking for candidates for a 6-month role in Takapuna where you will be working in a team of 7 CCTV Operators closely monitoring CCTV cameras and assisting the public with enquiries. This role will be starting

  • 15 November start - 6 months
  • Great Takapuna location next to public transport links
  • Essential work - Opportunity to work during and after lockdown