Contact centre recruitment was a foundational part of Madison’s business, and 20 years on we’re proud to still be supplying talented candidates to this growth industry.

While it’s an ever-changing landscape, with new technology and channels for talking to customers; the essence of great customer service remains a constant. We understand what businesses need from their employees to be successful, and our robust recruitment processes and personalised touch delivers candidates who can achieve this.

We believe contact centres provide amazing work experiences and opportunities for people who are interested in building a career in customer service.

During the CCNNZ conference, we interviewed contact centre professionals about what makes working in this industry so great. Take a look at the video to learn more:

We are on the hunt for an Operations and Compliance Officer for our client, a not-for-profit organisation that supports communities around New Zealand – this is a permanent position with plenty of growth opportunity. Some administration experience is

  • Career development opportunities
  • Work closely with a small team
  • Fast paced and varied work load

My client is looking for a mid-level Graphic Designer to join their reputable govt agency in the internal design team. In this role you will work in the channels team to build and protect the reputation of the company and ensure their stakeholders needs

  • Mid-level Graphic Designer
  • Inclusive and supportive company culture
  • Core govt agency

Our client in the public sector is currently seeking a Communications and Engagement Coordinator to start immediately for 6 months.  CBD location $27 per hour + 8% holiday pay ASAP – 6 months  The role: You will be reporting to the Customer

  • CBD location
  • $27 per hour + 8% holiday pay
  • ASAP - long term opportunity