Madison

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Customer Service Representative

Classification:
Call Centre & Customer Service » Customer Service - Call Centre
Job Reference:
FH81809_2
Work Type:
Full Time
Location:
Hawkes Bay - Hastings
Posted on:
11 January 2019

Do you want to be a part of a diverse group of smart, savvy, passionate people representing the melting pot of this exceptional country?

Does your DNA boil down to three simple traits - Great, Gutsy, and Side by Side? In short you do well by Kiwis, you back yourself, and you're a team player!

Madison has paired exclusively with Kiwibank, and is looking for multiple customer service and sales pros to work side-by-side with the existing customer service teams in the Hawkes Bay Contact Centre! By interacting with potential and existing customers to assist with questions and queries over the phone, you’ll promote Kiwibank’s great brand through your genuine connections and efficient problem solving.

  • Full time
  • $46,000 per annum
  • Based in Hastings, Hawkes Bay
  • Start date 25th March 2018

Kiwibank puts particular emphasis on successful candidates’ fit into the wider work culture. They are interested in values-oriented candidates who deliver consistent quality work (and appreciate the same in others) and are not afraid to show what makes them unique.

Available Shifts:

  • Monday to Friday 10.30am – 19.00pm
  • Monday to Friday 11.30am – 20.00pm
  • Tuesday to Friday 07.30am – 16.00pm & Saturday 08.00am – 16.30pm

Part time opportunities may also be available. However, hours for part-time positions have not yet been confirmed, please give us a call if this is something you are interested in.
 
What we are looking for:

  • Proven customer service experience, ideally in a contact centre environment
  • A clear, professional phone manner
  • An easy-to-understand verbal and written communication style
  • Fast and accurate data entry skills
  • The ability to self-manage and multitask
  • A great sense of humour and a good team spirit, because it’s all about pulling together to provide something great, whether it’s products or service.

Please note that successful candidates would need to be available on either the 11th, 12th or 13th of February to attend an Assessment Centre

These opportunities to join Kiwibank will not last for long! Apply today by following the prompts below.
For more information, please contact Madison’s Contact Centre team: Felicity, Alison, Kate or Phoebe on 04 499 8055


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