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Medical Receptionists Needed

Healthcare & Medical » Medical Administration
Job Reference:
Work Type:
Full Time
Auckland - Auckland Central
Posted on:
3 December 2019

A great receptionist can make all the difference in the ease with which a medical practice runs. We are on the lookout for a skilled candidate who can answer the call, not one who will leave patients on proverbial hold.

A little bit about what to expect:

  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims
  • Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
  • Helps patients in distress by responding to emergencies

A little bit about your attributes:

  • Strong written and verbal communication skills
  • Multi-tasking and strong organisational skills
  • Flexibility in your ability to assist the Office team in unexpected tasks
  • Telephone skills and customer service skills
  • Time management and strong focus on quality report writing
  • Attention to detail
  • Scheduling
  • Professionalism 

A little bit about the job requirements:

  • A minimum of 3+ years of previous Medical receptionist experience
  • University/college degree is an asset
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software preferred 

If you are a medical receptionist that is looking to move into a new and challenging role, I want to hear from you!  Please email Lora your CV and Cover Letter to

Enquire about this job

Phone: 09 303 4455

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