Customer Service Representative
Do you enjoy interacting with people and have a passion for quality service? Are you interested in helping customers understand legislation? We are looking for people who are interested in long term temporary positions and permanent positions located in Porirua.
We are looking for personable and outgoing people that have experience in contact centre and/or customer service. You will need to be a strong communicator who can thrive in a fast paced environment.
About the role: As a Customer Service Representative you will work as part of a team focused on providing exceptional service to customers, providing assistance with tenancy or employment questions.
Start Dates: We have multiple start dates ranging from 16th March till April
Temporary: Monday to Friday, 8am - 5pm
Permanent: Monday to Friday, 4pm - 12am after training (must be available for the possibility of going into a rotating roster)
Duration: We are seeking someone who can commit for a minimum of 6 months or more, with the possibility of going permanent.
We would love to hear from you if you have the following skills & attributes:
Amazing communication & listening capabilities
Ability to adapt and cope under pressure
Confident at relationship building over the phone
A willingness to go the extra mile
Polite and professional phone manner