Service Delivery Coordinator

Do you have an interest in facilities maintenance or events, and the thought of a 9-5 isn’t your cup of tea?

  • Provide customer service at venues around Auckland
  • 40 hours per week, ASAP start to 31st January 2021
  • Full NZ license and ability to drive a manual van required

If you come from a customer service background looking to get into events or facilities management, this is the opportunity for you!
We are recruiting for a Service Delivery Coordinator to join a team ASAP for a 4+ month temporary assignment.

  • Starting ASAP until the end of January 2021
  • 40 hours per week
  • On-the-road office and working from various venues
  • Hourly rate of $22 per hour + 8% holiday pay

You will be working in pairs serving as the first point of contact for enquiries, payments, and complaints for a large number of regional venues.

Duties include:

  • Scheduling visits and liaising with various contractors
  • Dealing with customer enquiries and complaints over the phone and in person
  • Inspecting facilities and ensuring health and safety requirements are met

 Previous experience in both administration and customer service, ideally within facilities, maintenance or events would be beneficial along with:

  • A full, clean NZ driver’s license to drive manual company van
  • Exceptional communication skills
  • Highly organised with the ability to prioritise workload
  • Excellent customer services skills with the ability to resolve complaints

Hours of work:

Wednesday – 6am to 4:30pm
Thursday – 8am to 6:30pm
Friday – 2pm to 12:30am
Saturday – 10am to 8:30pm

Kate Godfrey
Senior Consultant