Helpdesk Project Support

About Us

Accordant is the only recruitment and resourcing company to be listed on the NZX. With significant entities including Absolute IT, AWF, JacksonStone and Madison, our Group has 270 employees in 22 locations across New Zealand. We find and hire the people who make up the backbone of our industry and economy – all sorts of skillsets from builders and machine operators, office administrators, policy analysts, IT talent and C-suite executives. In addition to permanent recruitment, each day we manage a workforce of thousands in a temporary and professional contracting capacity.

We also have new initiatives in development so 2021 is looking to be a busy year.

Find out more by visiting our corporate site www.accordant.nz

The Role

Our IT team provide helpdesk support, systems improvement, and business analysis to enable our internal teams to work at pace. With several IT projects to roll out, we are looking for additional support over the upcoming months to ensure the projects are completed in a timely manner.

This fixed term contract beginning in February will include:

  • Liaising directly (face to face or over the phone) with our end users on the set up of improved or additional systems on their devices.
  • Installation or updates of applications on local devices and where applicable the network management system.
  • Assist with overflow helpdesk enquiries.
  • Administrative support where required.

The fixed term contract will be for 4 months (at the least) and is paying $60k pro rata.

About you

Knowledge of Microsoft 365 and prior experience with Active Directory (or similar) is ideal. However, we’re not looking for specific IT qualifications – what’s most important is a proven service ethic, and the ability to learn, retain and apply information.

You’ll find this role rewarding if you:

  • Equally enjoy the customer service element as well as the task-oriented nature of project work.
  • Have a genuine interest in technology and systems.
  • Take pride in timely and error-free task completion.

How to Apply

If this sounds like you, please click apply now and attach a cover letter telling us why this role interests you.

Heather Kerr
Consultant