Service Delivery Coordinator

If you come from a customer service background and are looking to get into facilities management, this is the opportunity for you! We are recruiting for a Service Delivery Coordinator to join a team ASAP for a 3+ month temporary assignment.

You will be serving as the first point of contact for enquiries, payments, and complaints for a large number of regional venues. 
 
Duties include: 

  • Scheduling visits with customers and showing them around the Venues
  • Dealing with customer enquiries and complaints over the phone and in person
  • Inspecting Venue facilities and ensuring health and safety requirements are met

Previous experience in both administration and customer service, ideally within facilities, maintenance or events would be beneficial along with: 

  • A full, clean NZ driver’s license
  • Exceptional communication skills
  • Highly organised with the ability to prioritise workload
  • Excellent customer services skills with the ability to resolve complaints

Details of the role:

  • Starting ASAP until the end of June 2021
  • 15 hours per week
  • On-the-road office and working from various venues
  • Hourly rate of $22 per hour + 8% holiday pay

Rotating rostered shifts: 

Rostered on 3 days per week, between Monday – Sunday, 7pm – 12.30am. 
 
If you meet the requirements and are eligible to start work in Auckland immediately, please apply!