Customer Service Representative – Call Centre

Customer Service Representative – Call Centre

Our client is looking for two Customer Service Representative to join their inbound Call Centre ASAP! They are looking for someone with previous call centre experience and a proven record of providing excellent customer service.

Duration of assignment: Immediate start, 5+ month contract.

Days/ Hours: Full time and part time role available. Very attractive hours:

  • 40 hours per week: Monday to Friday, 9am – 5.30pm with a rotational weekend day.
  • 24 hours per week: Friday to Sunday, 7am – 3.30pm.

Day to day responsibilities:

  • Answering customer inbound calls.
  • Providing support and solving customer queries.
  • General administration tasks between calls, including case management and email responses.

About You:

  • Strong verbal and written communication skills.
  • The aptitude to work in a fast-paced and changing environment.
  • The ability to build and maintain strong relationships using clear and effective communication.


  • Mt Wellington location with free onsite parking!
  • Flexible and supportive team, full training provided.
  • Career growth opportunities.

Why apply through Madison?

Madison is a nationally recognised brand that prides itself on our local connection to the community, employing those who live in the regions we operate, enabling them to realise their full potential whether that’s career progression or a work life balance that suits their needs.
If you think you are right for this role and have current eligibility to work in New Zealand full time, please apply now!

Madison Recruitment