Service Delivery Coordinator

Looking to utilise your customer service skills without the confines of a 9-5? Have an interest in facilities maintenance and event management?
We are currently recruiting for a Facilities Coordinator to join a fantastic team ASAP.

You will be the main point of face-to-face contact with customers at various community venues and responsible for a lot of the team administration.
Dealing with enquiries, payments, and complaints, you will need to provide exceptional customer service. You will also be responsible for driving the van and assisting before and after events.

Duties include:

  • Driving the van to and from the warehouse and various venues.
  • Helping with setting up and packing down of venues.
  • Dealing with customer enquiries and complaints over the phone and in person.
  • Inspecting venue facilities and ensuring health and safety requirements are met.
  • Scheduling visits and liaising with various contractors.
  • Administrative tasks and team support as required.

Details of the role:

  • 40 hours per week – starting ASAP until September 2022
  • On-the-road office and working from various venues
  • $25 per hour + 8% holiday pay


Various shift patterns available: evening and weekends are required but roster to be confirmed.

Option to do 4 x 10-hour shifts – 3-day weekend!

Previous experience in customer service / administration would be beneficial along with:

  • A full, clean NZ driver’s license
  • Confident driving a van
  • Exceptional communication skills
  • Highly organised with the ability to prioritise workload
  • Excellent customer services skills with the ability to resolve complaints
  • Ability to work independently 

If you are available immediately, able to work weekends and eligible to work in NZ – apply now!

Madison Recruitment