Do you enjoy working with people and want to take the next step and gain experience working within a large organisation? We can offer you a great opportunity to work within the government sector.
- Full training provided with pay
- Walking distance to trains, buses and parking buildings
- Competitive hourly rate
About the role:
We are recruiting enthusiastic and proactive Customer Service Representatives to work at a fast-paced inbound contact centre position based in Penrose. You will be employed by Madison working closely with our team onsite for a large government organisation.
As part of a team specifically set up for this busy period, you will be responsible for providing tailored solutions to customers as well as supporting them through digital self-service platforms.
Your commitment to customer experience, accurate and efficient work as well as your ability to multitask will lead to your success in this role. With 2 weeks full time, paid training, you will benefit from gaining specialist knowledge along with valuable public sector experience to add to your career repertoire.
Details of the assignment:
- Starting 12th July to end of October 2022
- Full-time, 40 hours per week
- Multiple shift options between 8am – 6pm
- $27 per hour plus 8% holiday pay
- Working onsite close to public transport and car parking options
- Full training and support during your assignment
- Training locations; Highbrook 9:30am – 6:00pm and Manukau 9:00am – 5:30pm and 8:00am – 4:30pm
The role offers multiple shift options from Monday to Friday with the occasional Saturday shifts required once a month.
We’re looking for applicants who:
- Have a positive, proactive approach to work
- Have excellent verbal and written communication
- Are confident navigating multiple computer systems on dual screens
- Take pride in their ability to listen, assess a situation, and provide effective solutions
- Able to adhere to processes
- Are flexible and able to adapt on the fly to a diverse range of queries
- Are highly confidential and honest
Benefits:
- Great experience supporting a well-known government organisation
- Continuous support from your Madison consultant
- Receive discounts at Specsavers and Lumino
Sound like you or someone you know? Want to know more? Want to apply for this role? (Yes!)
REF BH132880
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