About the Company & Culture: A well-known automotive company that prides itself on continual improvement and customer satisfaction. Leading the way in sustainability and community support for Kiwis to keep moving forward.
About the role: As a Customer Support Representative you will be the first point of contact for customers, assisting them with general inquires and booking them in for services.
Day to day responsibilities:
- Managing inbound calls, emails and social platforms and booking in customers for services
- Quickly establish rapport with customers and identify their needs
- Promote and provide exceptional customer service
- Accurately record customer details and information
- Cross-sell and educate customers on services and products
Start Date: ASAP
Days/ Hours: 4 Day work week! Monday to Friday rostered 4 shifts per week working 7am – 530pm with Hybrid flexibility after the training period.
About You: Having a great attitude and drive to learn and develop, someone outgoing and friendly who can pick up systems quickly and hit the ground running.
- 2 years or more experience in Customer Service, preferably in a contact centre
- Excellent written and verbal communication skills
- Great attitude and willingness to learn
Benefits:
- Competitive salary with incentives and bonuses
- Brand new office located in Hobsonville
- Excellent opportunity for career progression and growth
- Discounts on vehicle servicing and Access to the MyBoost programme where you can access discounts from over 50 of NZ’s favourite brands and stores.
To be considered for this position you must be available to interview in Auckland and have full working rights.
This role is onboarding quickly and won’t be around for long! Apply now and don’t miss your opportunity to further your career with an award-winning company!
Reference: 139285
